Pop quiz: How did you develop your current Field Service Management technology stack? a. We built our solution from the ground-up b. We bought and customized a single solution c. We bought a single solution and didn’t change anything d. We have a hodgepodge of systems, utilities, and practices e. We have an Excel spreadsheet f. We have a bunch of paperwork There are some clearly wrong answers to this question, but today, most service…
According to IDC’s Top 10 2019 Predictions for Digital Transformation, at least 55% of organizations will be digitally determined, transforming markets and re-imagining the future through new business models and digitally enabled products and services, by 2020. Konica Minolta Healthcare Americas, Inc. is one company that is leading the way. Konica Minolta Healthcare Americas, Inc., headquartered in Wayne, NJ, is focused on imaging technologies including digital radiography, ultrasound, healthcare IT, and service solutions. In the…
